Auto warranty management software — also called automotive warranty management software — manages the full lifecycle of vehicle service contracts, extended warranties, and F&I products. From dealer enrollment and contract creation through claims adjudication, payment processing, and compliance reporting, WarrantyHub gives TPAs and administrators a modern platform to replace legacy systems and scale operations. See how VSCs, ESCs, and extended warranties differ, or compare WarrantyHub to PCMI.
Free demo · 30-60 day implementation · White-glove onboarding available
Auto warranty management software is a cloud-based platform that centralizes the administration of vehicle service contracts (VSCs), extended warranties, GAP coverage, and other F&I products. It replaces manual spreadsheets, legacy TPA systems, and disconnected tools with a single platform that handles the full warranty lifecycle — from dealer onboarding and contract creation through claims adjudication, payment processing, and regulatory compliance reporting.
For automotive TPAs and F&I administrators, auto warranty management software is the operational backbone of the business. It manages the dealer network, enforces coverage rules across thousands of active contracts, automates claims adjudication with configurable business rules, and provides the financial reporting and reserve tracking that regulators and reinsurance partners require. Modern platforms like WarrantyHub also provide dealer self-service portals, real-time dashboards, and API integrations with dealer management systems (DMS) — capabilities that legacy platforms from the 2000s simply cannot match.
Unlike generic CRM or insurance claims software, purpose-built auto warranty management software understands the unique data model of vehicle service contracts: VIN-level coverage, mileage-based eligibility, component-specific claim rules, dealer-tier pricing, and multi-party financial flows between administrators, dealers, reinsurers, and consumers.
TPAs administer warranty programs on behalf of dealers, finance companies, and warranty product providers. They need auto warranty management software to manage multi-client operations, enforce client-specific coverage rules, and process high volumes of claims across diverse dealer networks.
Companies that design, price, and administer F&I products — including VSCs, GAP, tire-and-wheel, and maintenance agreements — use the platform to manage the full product lifecycle from rate configuration through claims and cancellation.
Dealers and dealer groups that self-insure through reinsurance or retro structures need a platform that tracks premium allocation, reserves, and claims by dealer with the financial transparency that DOWC programs require.
Companies selling aftermarket warranty products direct-to-consumer or through agent networks use the platform to manage policy issuance, claims, and customer communications at scale.
Automotive TPAs and service contract administrators face the same operational pain points. If these sound familiar, you are not alone.
Outdated platforms built in the 2000s. Slow claims processing, poor dealer experience, no real-time reporting. Every update requires a support ticket and weeks of waiting.
"Legacy system was sorely outdated, held together with duct tape, chewing gum, wishes, and prayers."
Hundreds of dealers, thousands of contracts. No centralized view. No self-service. Everything runs through email and phone calls that consume your team's entire day.
"We do a lot of things with the phone, which is time consuming for our customer service representatives."
Financial reporting and actuarial data all managed manually. Audits are painful. One missed report can mean fines or lost licenses.
"Overwhelming manual workload. Error-prone tasks. Time-consuming processes."
WarrantyHub gives automotive TPAs and F&I administrators a modern service contract platform — manage contracts, automate claims, and empower dealers with self-service portals. Learn how leading TPAs streamline service contract administration at scale. Replace legacy systems like PCMI and StoneEagle with a platform that was built for how you operate today, not how the industry worked 20 years ago. You'll feel like our only customer.
Enterprise power without the enterprise implementation timeline. Our team handles the heavy lifting so your operations never skip a beat.
Set up vehicle service contract types, coverage levels, and pricing models for your program
Dealers create contracts through a self-service portal or API integration with their DMS
Claims flow through automated adjudication with real-time dealer notifications at every step
Real-time dashboards for claims costs, contract performance, and compliance reporting
Purpose-built automotive warranty management software. Not a generic CRM with warranty bolted on.
Create and manage vehicle service contracts, extended service contracts, and F&I products. Configure coverage rules, terms, and pricing by vehicle type, mileage, and dealer. See our guide to evaluating service contract administration software.
Rules-based claims processing with automatic coverage verification. Claims are adjudicated in seconds, not days — reducing processing time by more than 50%. See how that compares to industry claims processing benchmarks.
Self-service portal for dealers to create contracts, submit claims, track payments, and access reporting. Reduce phone volume and empower your dealer network 24/7. New to VSC program design? Start with our dealer's guide to vehicle service contracts.
Automated dealer payments, customer billing, and financial reconciliation. Batch payments, commission tracking, and complete audit trails for every transaction.
Financial dashboards, claims volume, and renewal rates. Real-time visibility into claims costs, loss ratios, contract performance, and dealer-level profitability. Generate the actuarial reports, reserve summaries, and compliance filings that regulators and reinsurance partners require — without manual spreadsheet work. Learn which warranty KPIs matter most in our warranty KPI metrics guide.
Configure pricing by vehicle type, mileage, coverage level, and dealer. Update rates instantly across all dealer portals without engineering tickets or deployment cycles.
"They make it feel like we are their only customer. The level of attention and responsiveness is unlike anything we experienced with our previous platform."
"Cut the time spent processing warranty claims by more than half. The automated adjudication and dealer notifications alone saved us dozens of hours per week."
"Exceeded EVERY expectation I had. The deployment was painless and the platform is the only one that looks and feels modern. Our dealers actually enjoy using it."
"Reduced overhead and increased NPS across the board. Never disappoint with how well and how quick they meet our needs. The team is the best in the business."
See how WarrantyHub stacks up against legacy automotive warranty platforms on the capabilities that matter most to mid-market TPAs. Read the full WarrantyHub vs. PCMI comparison.
| Capability | WarrantyHub | PCMI / StoneEagle |
|---|---|---|
| Target market | Mid-market TPAs & F&I | Enterprise automotive only |
| Implementation | 30-60 days | 6-12+ months |
| UI/UX | Modern, responsive dashboard | Legacy interfaces |
| Dealer portal | Self-service portal included | Limited or add-on |
| Claims automation | Configurable workflows | Fixed workflows |
| Pricing | Transparent, mid-market | Enterprise-only pricing |
| Service contract types | All (auto, home, manufacturer) | Automotive only |
Join the TPAs and service contract administrators managing $1B+ in contracts on WarrantyHub. Book a demo and see why customers say we exceeded every expectation.
Free demo · 30-60 day implementation · No long-term contracts