Manage warranty requests after closing in one workspace. Give homeowners a portal, route work to trades, and track coverage and repairs across communities. Replace scattered spreadsheets and status emails with a clear view of each request. Building commercial? See our commercial construction warranty software.
See a homeowner request, trade assignment, and coverage check in a demo. Essentials onboarding included.
A demo for your warranty team · Essentials from $549/month when paid annually for small builders and small manufacturers
Last updated: October 28, 2026
WarrantyHub is homebuilder warranty software for the service period after a home closes. Homeowners can submit requests while builder teams track coverage, assign trade work, and follow each issue through resolution. It supports builders managing multiple homes, communities, and warranty periods.
| Who it's for | Who it's not for |
|---|---|
| Residential builders managing post-closing homeowner requests | Teams seeking estimating, scheduling, and full construction PM |
| Warranty teams coordinating trades and tracking coverage periods | Retail product returns teams |
Home builders struggle with the same warranty pain points. If these sound familiar, you're not alone.
Homeowner requests buried in email inboxes. Trades not dispatched. Follow-ups forgotten. Homeowners leave bad reviews and your reputation takes a hit.
"Legacy system was sorely outdated, held together with duct tape, chewing gum, wishes, and prayers."
Calling and emailing subcontractors, tracking who's been dispatched, chasing status updates. Your warranty manager is drowning in phone calls and spreadsheets.
"Overwhelming manual workload. Time-consuming processes and error-prone tasks."
Same HVAC problem in every Phase 3 home? Same supplier causing callbacks? Without data, you can't see the patterns costing you money — and the same issues keep showing up in every new community.
"We need access to important metrics and better product quality insights."
WarrantyHub gives builders a purpose-built construction warranty tracking platform that handles the full warranty lifecycle after project closeout. Track every claim from punch list handoff through resolution, coordinate every trade, and give homeowners a portal they'll actually use. Manage 1-year workmanship, 2-year systems, and 10-year structural warranty periods from a single dashboard. Purpose-built warranty management without paying for construction features you don't need.
Homebuilder warranty management software gives your team one place to follow a request from the homeowner's first message through the final service record.
Homeowners can send a request through their portal with photos and a description of the issue, then check its status without having to call for an update.
Review the issue against the home's coverage, identify the responsible trade or subcontractor, and dispatch the work with the details they need to respond.
Keep 1-year workmanship, 2-year systems, and 10-year structural coverage visible for each home. The builder's warranty terms determine what applies to a request.
Record the repair, photos, and completion status so the homeowner and warranty team share the same outcome. Review open items and recurring issues across communities; see our builder warranty service management guide for a closer look at the process.
WarrantyHub automates the entire post-construction warranty workflow so your team can focus on building, not chasing callbacks.
Through a branded portal with photos and details — no phone calls needed
Claims auto-routed to the right trade partner via SMS notification
Technician updates status and uploads photos from their phone
Automated notifications at every step. No phone calls needed.
Purpose-built construction warranty management software. Not a CRM or construction platform trying to handle warranty as an afterthought.
Branded self-service portal where homeowners submit warranty claims, track status, and view warranty coverage without calling your office.
Dispatch work orders, track completion, and manage your entire service network. Trades accept jobs, update status, and upload photos from their phone.
See every claim across every community in one view. Filter by status, trade, community, or homeowner. Never lose track of an open warranty item again.
80+ automated email and SMS alerts keep homeowners and trades informed at every step. No manual follow-ups, no missed updates.
Identify recurring issues by community, product, or trade to reduce future callbacks. Spot patterns before they become costly systemic problems. Our warranty KPI and metrics guide shows which numbers matter most for builders.
Photos, inspection reports, and communication history all in one place. Every claim has a complete audit trail — no more digging through email threads.
These are evaluation scenarios, not customer testimonials. Use your own sample records to confirm fit.
Submit a request with the home, covered item, photos, and completion date.
Route the request to the responsible trade and follow the work order and communications.
Document the resolution and retain the claim history for the home and project.
Operator-level guides on punch lists, structural warranties, claims processes, and scaling a warranty operation as your home count grows.
For the visit near the end of year one, read our 11-month warranty walkthrough guide.
How modern punch list tools replace clipboards and spreadsheets — from final walkthrough through homeowner sign-off and warranty handoff.
What a 10-year structural warranty actually covers, how claims work, insurance backing, and what builders need to know about administering one.
The structure of new home warranties — 1-2-10 coverage, what's included, who administers it, and how it fits into the buyer experience.
Step-by-step breakdown — intake, validation, adjudication, trade dispatch, payment, and closeout. The KPIs that matter and where claims actually break down.
When to add headcount, when to add software, and how to scale a warranty operation as your home count crosses 100, 500, 1,000+ closings per year.
Follow homeowner requests, trade assignments, and service closeout after the sale.
Most builder PM tools handle warranty as an afterthought. See how WarrantyHub compares as a dedicated warranty platform, and where Buildertrend still fits.
Homebuilder warranty management starts when a homeowner reports an issue after closing. The builder needs to identify the home and applicable warranty terms, decide whether an inspection is needed, assign the right trade, and keep the homeowner informed through closeout. A construction project record may contain the address and subcontractor, but the warranty team still needs a service history that lasts across staff and trade changes.
When evaluating software, test a request that crosses a coverage boundary. Ask which date starts the term, who can review an exception, and how staff explain the decision to the homeowner. Then test a trade that declines the job or completes only part of it. The system should make the open work and next owner visible instead of treating assignment as resolution. Compare the builder's actual warranty language, since workmanship, systems, and structural periods vary by program.
WarrantyHub tracks homes, coverage periods, homeowner requests, trade assignments, and service updates. The homeowner portal gives residents a place to submit and follow requests. A warranty tracker helps the team see status and history for each case; warranty performance analytics can show recurring issues across homes or communities for review. If you are also changing construction software, compare the different jobs covered in our buildertrend alternatives guide.
Bring one closed home and one open request to a demo. Check that you can:
Join the builders managing warranty claims with WarrantyHub. Book a demo and see how you can eliminate spreadsheets, coordinate trades automatically, and deliver a professional homeowner experience.
Book a demo · 30–60 day go-live