Built for Residential Home Builders

Homebuilder Warranty Management Software

WarrantyHub is purpose-built residential warranty management software for home builders — managing the full post-construction warranty lifecycle from homeowner claim submission through trade coordination, work order management, and resolution tracking. Whether you're a regional home builder covering a standard new home warranty or a production builder managing multi-community 10-year structural coverage, WarrantyHub replaces spreadsheets, reduces callbacks, and delivers a professional homeowner experience. Building commercial? See our commercial construction warranty software for general contractors.

Free demo · 30-60 day implementation · No construction management bloat

$1B+
Contracts Managed
50%+
Faster Processing
80+
Automated Notifications
342
Active Homes
28
Open Claims
12
Trades Dispatched
Homeowner Claim Submitted
Lot 47, Phase 3 — HVAC issue
Just Now
Trade Partner Dispatched
ABC Plumbing assigned via SMS
Active
Work Completed
Photos uploaded, homeowner notified
Resolved
Claim Resolved
Homeowner notified automatically
3 Communities
Managed in one dashboard

Last updated: September 26, 2026

WarrantyHub is homebuilder warranty software for the service period after a home closes. Homeowners can submit requests while builder teams track coverage, assign trade work, and follow each issue through resolution. It supports builders managing multiple homes, communities, and warranty periods.

Who it's for Who it's not for
Residential builders managing post-closing homeowner requests Teams seeking estimating, scheduling, and full construction PM
Warranty teams coordinating trades and tracking coverage periods Retail product returns teams
Sound Familiar?

Your Warranty Process Is Costing You Money

Home builders struggle with the same warranty pain points. If these sound familiar, you're not alone.

Warranty Claims Falling Through the Cracks

Homeowner requests buried in email inboxes. Trades not dispatched. Follow-ups forgotten. Homeowners leave bad reviews and your reputation takes a hit.

"Legacy system was sorely outdated, held together with duct tape, chewing gum, wishes, and prayers."

Manual Trade Coordination Is a Full-Time Job

Calling and emailing subcontractors, tracking who's been dispatched, chasing status updates. Your warranty manager is drowning in phone calls and spreadsheets.

"Overwhelming manual workload. Time-consuming processes and error-prone tasks."

No Visibility Into Recurring Issues

Same HVAC problem in every Phase 3 home? Same supplier causing callbacks? Without data, you can't see the patterns costing you money — and the same issues keep showing up in every new community.

"We need access to important metrics and better product quality insights."

Construction Warranty Tracking Built for Builders. Not a PM Add-On.

WarrantyHub gives builders a purpose-built construction warranty tracking platform that handles the full warranty lifecycle after project closeout. Track every claim from punch list handoff through resolution, coordinate every trade, and give homeowners a portal they'll actually use. Manage 1-year workmanship, 2-year systems, and 10-year structural warranty periods from a single dashboard. Purpose-built warranty management without paying for construction features you don't need.

How It Works

From Claim to Resolution in 4 Steps

WarrantyHub automates the entire post-construction warranty workflow so your team can focus on building, not chasing callbacks.

1

Homeowner Submits Claim

Through a branded portal with photos and details — no phone calls needed

2

System Routes & Dispatches

Claims auto-routed to the right trade partner via SMS notification

3

Trade Completes Work

Technician updates status and uploads photos from their phone

4

Homeowner Gets Updates

Automated notifications at every step. No phone calls needed.

Platform Features

Everything Builders Need for Construction Warranty Management

Purpose-built construction warranty management software. Not a CRM or construction platform trying to handle warranty as an afterthought.

Homeowner Portal

Branded self-service portal where homeowners submit warranty claims, track status, and view warranty coverage — without calling your office. Need inspiration for your intake process? See our warranty claim form templates.

Submit claims with photos and descriptions
Real-time status tracking for homeowners
Branded with your logo and colors

Trade Partner Management

Dispatch work orders, track completion, and manage your entire service network. Trades accept jobs, update status, and upload photos from their phone.

Auto-dispatch to the right trade via SMS
Accept/decline job notifications
Mobile-friendly for field work

Warranty Tracking Dashboard

See every claim across every community in one view. Filter by status, trade, community, or homeowner. Never lose track of an open warranty item again.

Centralized view across all communities
Filter and sort by status, trade, or priority
Real-time updates as trades complete work

Automated Notifications

80+ automated email and SMS alerts keep homeowners and trades informed at every step. No manual follow-ups, no missed updates.

Status-triggered homeowner notifications
Trade dispatch and reminder alerts
Branded templates with your logo

Warranty Analytics

Identify recurring issues by community, product, or trade to reduce future callbacks. Spot patterns before they become costly systemic problems. Our warranty KPI and metrics guide shows which numbers matter most for builders.

Claims breakdown by community and phase
Trade partner performance scorecards
Product and supplier issue tracking

Document Management

Photos, inspection reports, and communication history all in one place. Every claim has a complete audit trail — no more digging through email threads.

Photo uploads from homeowners and trades
Complete communication history per claim
Inspection reports and work order documentation
Customer Results

What Our Customers Say

Verified Customer

"They make it feel like we are their only customer. Exceeded EVERY expectation I had. The deployment was painless and we were up and running faster than I thought possible."

Painless Deployment
Live in weeks, not months
WC
WarrantyHub Customer
Verified Capterra Review
Verified Customer

"Cut the time spent processing warranty claims by more than half. Never disappoint with how well and how quick they meet our needs. Incredibly professional and responsive."

50%+ Faster
Claim processing time reduction
WC
WarrantyHub Customer
Verified Capterra Review
Verified Customer

"The only home warranty platform that looks and feels modern. Reduced overhead and increased NPS across the board. Did not come across like salespeople — they seemed like very honest people."

Reduced Overhead
Increased NPS across the board
WC
WarrantyHub Customer
Verified Capterra Review
Buyer's Guides & Resources

Construction warranty playbooks for builders and warranty teams

Operator-level guides on punch lists, structural warranties, claims processes, and scaling a warranty operation as your home count grows.

Outgrowing Buildertrend for warranty?

Most builder PM tools handle warranty as an afterthought. See how WarrantyHub compares as a dedicated warranty platform, and where Buildertrend still fits.

See the Comparison →
Frequently Asked Questions

Common Questions About Construction Warranty Software

What is homebuilder warranty software?+
WarrantyHub is homebuilder warranty software for tracking homeowner requests, coverage periods, trade assignments, and resolution after closing. It gives builders a shared record of warranty service across homes and communities.
Can WarrantyHub track different new-home warranty periods?+
WarrantyHub is homebuilder warranty software that can track coverage by warranty period, including programs structured around workmanship, systems, and structural coverage. The applicable terms come from the builder's own warranty.
Does WarrantyHub replace Buildertrend?+
WarrantyHub is homebuilder warranty software for post-closing service. Buildertrend serves construction project management, so builders can evaluate WarrantyHub alongside their PM system when warranty work needs a dedicated workflow.
How do home builders manage warranty requests after closing?+
WarrantyHub is homebuilder warranty management software for organizing homeowner requests after closing. Builders can check the applicable coverage, assign work to a trade, track the service record, and give homeowners a place to see updates.

Give Your Homeowners the Warranty Experience They Deserve

Join the builders managing warranty claims with WarrantyHub. Book a demo and see how you can eliminate spreadsheets, coordinate trades automatically, and deliver a professional homeowner experience.

Free demo · 30-60 day implementation · White-glove onboarding available