Maintenance agreement software automates the creation, tracking, and renewal of preventive maintenance contracts and service plans. WarrantyHub centralizes agreement management, automates billing and renewal campaigns, and gives teams real-time visibility into service plan performance and revenue.
Free demo · White-glove onboarding available · Live in weeks, not months
Last updated: October 14, 2026
Prepaid maintenance plan software administers prepaid maintenance (PPM) programs — the automotive maintenance plans dealers and administrators sell to cover scheduled vehicle and equipment service like oil changes, tire rotations, and inspections — from contract sale through claim redemption, billing, and renewal. This is automotive PPM administration, not the generic "maintenance agreement" tooling used for software-license MSAs or IT service contracts. WarrantyHub runs PPM alongside vehicle service contracts and other F&I products on one platform, so a dealer group or TPA manages every product in a single system — most teams go live in 30-60 days, not the 6-12 months legacy admin suites require, with Custom pricing scoped to your volume, workflows, and integrations.
Service companies lose revenue every month because their agreement management is manual, fragmented, and invisible. These problems compound over time.
Paper-based or spreadsheet tracking leads to missed service dates and forgotten renewals. Agreements expire without anyone noticing until the customer is already gone.
"Overwhelming manual workload. Error-prone tasks. Time-consuming processes."
Staff spending hours on invoice generation, payment tracking, and reconciliation. Every billing cycle is a fire drill that pulls your team away from higher-value work.
"Legacy system was sorely outdated, held together with duct tape, chewing gum, wishes, and prayers."
You cannot tell which agreements are profitable, which customers are at risk of churning, or where the upsell opportunities are hiding in your existing book of business.
"Lost a lot of sleep, fearing the data transfer."
WarrantyHub transforms maintenance agreement management from a back-office burden into a revenue engine — automating billing, scheduling, renewals, and reporting. See how companies quantify the impact in our claims management ROI guide. Centralize every agreement in one platform, eliminate manual processes, and give your team the visibility they need to grow recurring revenue and retain more customers.
Purpose-built maintenance agreement software with the automation and analytics to grow your service plan business.
Create and track maintenance agreements from enrollment through renewal. Manage every stage of the agreement lifecycle with configurable statuses, terms, and coverage definitions. Our extended service contracts guide explains how to structure coverage that retains customers long-term.
Recurring billing, payment processing, and invoice generation that runs on autopilot. Support for monthly, quarterly, annual, and custom billing cycles with automatic payment retries.
Automated email and SMS campaigns to drive renewals before expiration. Multi-touch sequences ensure no agreement lapses due to missed communication.
Track preventive maintenance schedules and service windows. Automatically schedule recurring service visits and notify both your team and the customer when service is due.
Let customers view their agreements, request service, update payment methods, and manage billing online 24/7. Reduce inbound call volume and improve customer satisfaction.
Track agreement revenue, renewal rates, customer lifetime value, and churn risk. Identify your most profitable agreement types and spot at-risk accounts before they cancel.
Go from spreadsheet chaos to automated agreement management in weeks, not months.
Set up agreement types, pricing tiers, and billing schedules. Define service terms, coverage, and renewal rules.
Automated billing, service reminders, and renewal campaigns run on autopilot. Your team focuses on customers, not admin.
Analytics reveal upsell opportunities and at-risk accounts. Turn insights into action to expand your recurring revenue.
"They make it feel like we are their only customer."
"Cut the time spent processing warranty claims by more than half."
"Reduced overhead and increased NPS across the board."
"The deployment was painless."
A maintenance agreement plan is a paid arrangement for scheduled service under stated terms. A service business needs to define the covered equipment or property, visit frequency, included work, price, billing cycle, and what happens at renewal. The plan should also say how an extra repair request is handled. Without those boundaries, staff may promise work that the plan does not include.
Software helps keep the agreement and service calendar together. When a customer calls, the team should find the active plan, the next visit, prior work, and any unpaid invoice. For recurring billing, test a failed payment, a midterm change, and a cancellation. For scheduling, test what happens when a visit is missed or a technician cannot attend. These are the moments when a neat enrollment screen stops being enough.
WarrantyHub supports configurable agreement terms, recurring billing and invoicing, service scheduling, renewal campaigns, and a customer portal. It keeps plan status and service history in one place. If you also administer repair coverage contracts, compare the operational requirements in our service contract software guide. A maintenance visit and a covered repair can have different authorization and cost rules, even when the same customer buys both.
Use this checklist before choosing a system:
Bring one existing agreement and its billing history to a demo. Ask the vendor to show the same case from enrollment through a completed visit and renewal. That reveals which parts of the process need configuration or staff review.
Join the companies managing contracts and claims in one platform with WarrantyHub. Book a demo and see how automated agreement management can grow your recurring revenue.
Free demo · White-glove onboarding · No long-term contracts