Extended service contract software manages the full lifecycle of extended warranties and service plans — from dealer enrollment and contract creation through claims processing, payment management, and renewal campaigns. WarrantyHub gives TPAs and administrators a modern platform to manage extended service contracts at scale. Not sure about the distinction? Read Service Contracts vs Extended Warranties.
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Last updated: June 18, 2026
Extended service contract management for automotive dealers is the process of writing, administering, adjudicating, and renewing vehicle service contracts (VSCs) and ancillary F&I products across a dealer network — from the F&I desk through claims and renewal. Extended service contract (ESC) software gives TPAs and administrators one modern automotive warranty platform to run that lifecycle at scale, instead of stitching it together across spreadsheets and legacy systems.
Administration breaks into four operational pillars — writing contracts at the F&I desk, administering them through their term, processing claims fairly under coverage rules, and renewing or canceling contracts with full audit trails:
ESC software integrates with the F&I desk through a dealer enrollment portal and API that let dealers write and price contracts inside their existing sales workflow. The goal is to make back-office administration invisible to the dealer while keeping the administrator in control of coverage rules, pricing, and compliance.
WarrantyHub administers the products sold at the desk; it does not replace the DMS or the menu-selling tools dealers already use to present them.
The same platform that administers VSCs administers GAP and ancillary F&I products — tire-and-wheel, key replacement, prepaid maintenance, and more — through one configurable policy engine. Multi-product administration matters because dealers rarely sell a single product, and a TPA that can only handle VSCs forces the back office back onto spreadsheets for everything else.
GAP (guaranteed asset protection) covers the gap between a vehicle's loan balance and its actual cash value at total loss — a distinct adjudication path from a mechanical VSC, but one a flexible engine handles alongside it. WarrantyHub configures each product's coverage rules, pricing, billing cadence, and claims logic independently, so a dealer's entire F&I menu runs through a single administrator and a single ledger.
TPAs and administrators face the same challenges. If these sound familiar, you're leaving money on the table.
Managing enrollment, billing, claims, and compliance for thousands of extended service contracts across a dealer network. Every contract has different terms, different coverage, different billing cycles. Your team is drowning.
"Overwhelming manual workload. Error-prone tasks. Time-consuming processes."
Without automated adjudication rules, claims get approved that shouldn't be. Fraud goes undetected. Coverage limits get exceeded. Costs spiral out of control while your margins shrink.
"Legacy system was sorely outdated, held together with duct tape, chewing gum, wishes, and prayers."
Expired contracts not renewed because no one tracked them. No automated campaigns. No timely notifications. Revenue walks away because your system can't keep up.
"Time-consuming processes that could be automated are still done manually."
WarrantyHub automates extended service contract administration — so you can manage more contracts with fewer people and less risk. From dealer enrollment and contract creation through claims adjudication, payment processing, and renewal campaigns, everything runs through one platform. Scale your extended warranty program without scaling your headcount.
Purpose-built extended warranty management software. Not a CRM trying to be something it's not.
Dealers create extended service contracts through a self-service portal with automated validation, pricing calculation, and compliance checks. Or integrate via API for seamless enrollment from dealer systems.
Rules-based claims processing with coverage verification, eligibility checks, and automated routing. Catch fraud, enforce limits, and process claims faster with less manual review.
Automated recurring billing, dealer payments, and full reconciliation. Support for multiple payment plans, split billing, and automated dunning for failed payments.
Automated campaigns drive contract renewals before expiration. Personalized outreach via email and SMS, one-click renewal portals, and full visibility into renewal rates and revenue recovery.
Financial reporting and audit-friendly documentation built in. Generate reports on demand and maintain complete contract histories for visibility into claims costs, renewal rates, and program performance.
Self-service portal for dealers to enroll contracts, submit claims, track payments, and manage their entire book of business. White-labeled with your branding for a seamless experience.
From enrollment to renewal, WarrantyHub automates every stage of the extended service contract lifecycle.
Dealers create contracts through the self-service portal or API
Automated billing, compliance tracking, and contract lifecycle management
Claims flow through automated adjudication with real-time tracking
Automated campaigns maximize renewal revenue before expiration
"They make it feel like we are their only customer. Incredibly professional and responsive."
"Cut the time spent processing warranty claims by more than half. Reduced overhead and increased NPS across the board."
"Exceeded EVERY expectation I had. The deployment was painless and the team is the best in the business."
"Never disappoint with how well and how quick they meet our needs. The only warranty platform that looks and feels modern."
Join the companies managing $1B+ in contracts with WarrantyHub. Pricing starts at $549/month with volume-based tiers and white-glove onboarding included. Book a demo and see how you can manage more extended service contracts with fewer people and less risk.
Free demo · White-glove onboarding · No long-term contracts