Case Studies

Customer Success Stories

See how teams like yours transform their warranty operations with WarrantyHub. Real companies, real results, real impact. Want to quantify the value? Our claims management ROI guide breaks down the numbers.

$1B+
Contracts Managed
50%+
Faster Claims
80+
Automated Notifications
5/5
Rating on Capterra
Featured Customer

Featured customer story

Chris Brooks, COO of Home Warranty Inc.
Chris BrooksCOO, Home Warranty Inc.
Home Warranty

How Home Warranty Inc. automated its claims and grew renewals

9.1% faster claims
~30% more renewals
Salesforce + VOIP integrated

Home Warranty Inc. moved off a legacy platform to WarrantyHub — automating claim updates by email and text, wiring in Salesforce and their VOIP phone system, and giving leadership live visibility into every claim and renewal.

"WarrantyHub's flexibility let us automate our communications and finally connect both Salesforce and our VOIP, which changed how our whole team operates."
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By Industry

Results Across Every Warranty Vertical

From home warranty companies to automotive TPAs, warranty management software like WarrantyHub delivers measurable improvements in claims processing, renewal rates, and customer satisfaction.

Manufacturer

How a Consumer Goods Manufacturer Gained Visibility Into Product Failures Across 12 SKU Lines

12 SKU lines tracked in one dashboard
3x faster defect pattern identification
100% digital warranty registration

A consumer goods manufacturer had no centralized way to track warranty claims across product lines. WarrantyHub provided real-time analytics, automated product registration, and RMA workflows — giving engineering teams the failure data they needed to improve product quality.

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Residential/Commercial Construction

How a Regional Home Builder Eliminated Warranty Claims Falling Through the Cracks

0 missed warranty claims
40% reduction in repeat service calls
24/7 homeowner self-service portal

A regional home builder was managing post-construction warranties with spreadsheets and email. Claims fell through the cracks, homeowners were frustrated, and subcontractors had no visibility. WarrantyHub centralized everything into one system with automated tracking and homeowner portals.

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Automotive TPA

How an Automotive TPA Modernized Service Contract Administration for 200+ Dealers

200+ dealers on one platform
60% reduction in adjudication time
15% increase in renewal revenue

An automotive third-party administrator was managing service contracts across 200+ dealers with disconnected systems. WarrantyHub unified contract administration, automated claims adjudication, and provided dealers with self-service portals — dramatically reducing processing time and increasing renewal rates.

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What Customers Say

In Their Own Words

Real quotes from WarrantyHub customers, including our featured customer Home Warranty Inc.

★★★★★

"WarrantyHub took most of that off our plate, so the team can handle more claims and more volume without us having to add people just to keep up."

CB
Chris Brooks
COO, Home Warranty Inc. · Read the story
★★★★★

"Cut the time spent processing warranty claims by more than half."

WH
Verified Customer
Capterra Review
★★★★★

"Exceeded EVERY expectation I had."

WH
Verified Customer
Capterra Review
★★★★★

"The only home warranty platform that looks and feels modern."

WH
Verified Customer
Capterra Review

Want Results Like These?

Book a demo and see how WarrantyHub can transform your warranty operations. We'll show you exactly how teams like yours are saving time, reducing costs, and growing revenue. Ready to evaluate options? Read our guide on how to choose warranty management software.

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