Claims management software automates the intake, validation, routing, and resolution of warranty claims — replacing manual spreadsheets, email chains, and phone calls with configurable workflows. WarrantyHub's claims management system reduces processing time by 50%+, eliminates errors, and gives teams real-time visibility into every claim.
Free demo · White-glove onboarding available · Live in weeks, not months
When claims are managed manually, every step becomes a bottleneck. These problems compound as you scale.
Claims arrive through multiple channels. No centralized system. Staff manually enters data, copies between systems, and chases approvals through email threads that get lost.
"Overwhelming manual workload and error-prone tasks were eating up our team's day."
Manual validation, manual routing, manual notifications. Every claim touches 4-5 people before resolution. Customers wait days for updates while your team scrambles to keep up.
"Time-consuming processes that should take minutes were taking days."
Managers can't see claim volume, bottlenecks, or costs in real time. Problems surface in monthly reports — weeks after the damage is done and customers have already churned.
"Cut the time spent processing warranty claims by more than half."
WarrantyHub automates the entire claims lifecycle — from intake through resolution — so your team processes claims in minutes, not days. Configurable workflows adapt to any industry: home warranty, manufacturing, construction, or automotive. Every claim is tracked, every step is automated, and every stakeholder stays informed with 80+ automated notifications.
Six core capabilities that transform how your team handles warranty claims — from first contact to final resolution.
Claims flow into one centralized system automatically — whether submitted through an online portal, email, or API. Built-in validation rules catch errors before they create problems downstream.
Build claims workflows tailored to your industry. Define adjudication rules, routing logic, approval chains, and escalation paths that match exactly how your business operates.
Every claim is visible in a centralized dashboard with live status updates. No more digging through spreadsheets or asking colleagues for updates on a specific claim.
80+ email and SMS triggers keep customers, technicians, and managers informed at every step. No one is left wondering what's happening with their claim.
Track claim volume, average processing time, costs, and resolution rates in real time. Identify bottlenecks, forecast trends, and make data-driven decisions to improve performance.
Photos, receipts, inspection reports, invoices — all attached directly to the claim record. No more chasing files across email threads or shared drives.
Track contracts, record credits, and manage invoicing directly within the claims workflow. Invoices are sent as links in emails with view tracking. Filter reports by outstanding balances, overpaid amounts, and ACH-only payments.
Automatically send customer experience surveys after claim resolution. Track Net Promoter Score (NPS) trends, identify service gaps, and measure the impact of process improvements on customer satisfaction.
From claim submission to resolution, WarrantyHub automates every step so your team can focus on exceptions, not routine processing.
Claims are submitted through the customer portal, email, or API. Built-in validation rules ensure complete, accurate data from the start — no back-and-forth required.
Automated workflows route, validate, and escalate claims based on your configurable rules. The right people are notified at the right time without manual handoffs.
Claims are closed with a full audit trail, automatic customer notification, and analytics capture. Every resolution feeds into your reporting for continuous improvement.
Real results from real warranty teams using WarrantyHub to automate their claims management.
"Cut the time spent processing warranty claims by more than half."
"Reduced overhead and increased NPS across the board."
"Never disappoint with how well and how quick they meet our needs."
See exactly what changes when you replace spreadsheets and email with purpose-built claims management software.
| Feature | WarrantyHub | Manual / Spreadsheets |
|---|---|---|
| Claim Intake | ✓ Automated portal | ✗ Email / phone |
| Processing Time | ✓ Minutes | ✗ Days |
| Routing | ✓ Automatic | ✗ Manual handoffs |
| Notifications | ✓ 80+ automated | ✗ Manual emails |
| Visibility | ✓ Real-time dashboard | ✗ Monthly reports |
| Audit Trail | ✓ Automatic | ✗ Non-existent |
| Error Rate | ✓ Near zero | ✗ High |
Join the warranty teams managing $1B+ in contracts with WarrantyHub. Book a demo and see how claims management software can transform your operations.
Free demo · White-glove onboarding · No long-term contracts