Built for Home Builders

Homebuilder Warranty Software That Your Homeowners Will Actually Love

Homebuilder warranty software manages the post-construction warranty process — from homeowner claim submission through trade coordination, work order management, and resolution tracking. WarrantyHub gives builders a purpose-built warranty platform that replaces spreadsheets, reduces callbacks, and delivers a professional homeowner experience.

Free demo · 30-60 day implementation · No construction management bloat

$1B+
Contracts Managed
50%+
Faster Processing
80+
Automated Notifications
342
Active Homes
28
Open Claims
12
Trades Dispatched
Homeowner Claim Submitted
Lot 47, Phase 3 — HVAC issue
Just Now
Trade Partner Dispatched
ABC Plumbing assigned via SMS
Active
Work Completed
Photos uploaded, homeowner notified
Resolved
Claim Resolved
Homeowner notified automatically
3 Communities
Managed in one dashboard
Sound Familiar?

Your Warranty Process Is Costing You Money

Home builders struggle with the same warranty pain points. If these sound familiar, you're not alone.

Warranty Claims Falling Through the Cracks

Homeowner requests buried in email inboxes. Trades not dispatched. Follow-ups forgotten. Homeowners leave bad reviews and your reputation takes a hit.

"Legacy system was sorely outdated, held together with duct tape, chewing gum, wishes, and prayers."

Manual Trade Coordination Is a Full-Time Job

Calling and emailing subcontractors, tracking who's been dispatched, chasing status updates. Your warranty manager is drowning in phone calls and spreadsheets.

"Overwhelming manual workload. Time-consuming processes and error-prone tasks."

No Visibility Into Recurring Issues

Same HVAC problem in every Phase 3 home? Same supplier causing callbacks? Without data, you can't see the patterns costing you money — and the same issues keep showing up in every new community.

"We need access to important metrics and better product quality insights."

Purpose-Built Warranty Management. Not a Construction Add-On.

WarrantyHub gives builders a purpose-built warranty platform — not a construction management add-on. Track every claim, coordinate every trade, and give homeowners a portal they'll actually use. Purpose-built warranty management without paying for construction features you don't need.

How It Works

From Claim to Resolution in 4 Steps

WarrantyHub automates the entire post-construction warranty workflow so your team can focus on building, not chasing callbacks.

1

Homeowner Submits Claim

Through a branded portal with photos and details — no phone calls needed

2

System Routes & Dispatches

Claims auto-routed to the right trade partner via SMS notification

3

Trade Completes Work

Technician updates status and uploads photos from their phone

4

Homeowner Gets Updates

Automated notifications at every step. No phone calls needed.

Platform Features

Everything Builders Need for Warranty Management

Purpose-built construction warranty management software. Not a CRM or construction platform trying to handle warranty as an afterthought.

Homeowner Portal

Branded self-service portal where homeowners submit warranty claims, track status, and view warranty coverage — without calling your office.

Submit claims with photos and descriptions
Real-time status tracking for homeowners
Branded with your logo and colors

Trade Partner Management

Dispatch work orders, track completion, and manage your entire service network. Trades accept jobs, update status, and upload photos from their phone.

Auto-dispatch to the right trade via SMS
Accept/decline job notifications
Mobile-friendly for field work

Warranty Tracking Dashboard

See every claim across every community in one view. Filter by status, trade, community, or homeowner. Never lose track of an open warranty item again.

Centralized view across all communities
Filter and sort by status, trade, or priority
Real-time updates as trades complete work

Automated Notifications

80+ automated email and SMS alerts keep homeowners and trades informed at every step. No manual follow-ups, no missed updates.

Status-triggered homeowner notifications
Trade dispatch and reminder alerts
Branded templates with your logo

Warranty Analytics

Identify recurring issues by community, product, or trade to reduce future callbacks. Spot patterns before they become costly systemic problems.

Claims breakdown by community and phase
Trade partner performance scorecards
Product and supplier issue tracking

Document Management

Photos, inspection reports, and communication history all in one place. Every claim has a complete audit trail — no more digging through email threads.

Photo uploads from homeowners and trades
Complete communication history per claim
Inspection reports and work order documentation
Customer Results

What Our Customers Say

Verified Customer

"They make it feel like we are their only customer. Exceeded EVERY expectation I had. The deployment was painless and we were up and running faster than I thought possible."

Painless Deployment
Live in weeks, not months
WC
WarrantyHub Customer
Verified Capterra Review
Verified Customer

"Cut the time spent processing warranty claims by more than half. Never disappoint with how well and how quick they meet our needs. Incredibly professional and responsive."

50%+ Faster
Claim processing time reduction
WC
WarrantyHub Customer
Verified Capterra Review
Verified Customer

"The only home warranty platform that looks and feels modern. Reduced overhead and increased NPS across the board. Did not come across like salespeople — they seemed like very honest people."

Reduced Overhead
Increased NPS across the board
WC
WarrantyHub Customer
Verified Capterra Review
Frequently Asked Questions

Common Questions About Homebuilder Warranty Software

What is homebuilder warranty software?+
Homebuilder warranty software is a cloud-based platform designed specifically for residential builders to manage the post-construction warranty process. It replaces spreadsheets and email-based workflows with a centralized system for homeowner claim submissions, trade partner dispatch, work order tracking, automated notifications, and warranty analytics — enabling builders to resolve issues faster, reduce callbacks, and deliver a professional homeowner experience.
How is WarrantyHub different from Buildertrend for warranty?+
Buildertrend is a construction management platform where warranty is a secondary feature. WarrantyHub is purpose-built for warranty management — meaning deeper trade coordination, a dedicated homeowner portal, 80+ automated notifications, and warranty analytics that help you identify recurring issues across communities. You get specialized warranty tools without paying for construction features you don't need. Builders who switch from Buildertrend often cite the steep learning curve, pricing that's too high for small and midsize companies, and a mobile app that doesn't always keep up in the field.
Can homeowners submit warranty claims through a portal?+
Yes. WarrantyHub provides a branded homeowner portal where buyers submit warranty claims with photos and detailed descriptions, track claim status in real time, and receive automated updates at every step. This eliminates the back-and-forth phone calls and emails that waste your team's time, giving homeowners a professional experience while freeing up your warranty manager to focus on resolving issues rather than fielding status inquiries.
How does WarrantyHub handle trade coordination?+
When a warranty claim is submitted, WarrantyHub automatically routes it to the appropriate trade partner via SMS. Trades can accept or decline jobs, update status, upload completion photos, and communicate through the platform — all from their phone. Your warranty manager gets full visibility into every dispatched job without making a single phone call. No more chasing subcontractors through email and voicemail.
How long does it take to implement?+
Most builders are fully live on WarrantyHub within 30-60 days. The white-glove onboarding process includes system configuration, homeowner portal setup, trade partner onboarding, data migration, and team training — with onboarding priced to your project. Our customers consistently describe the deployment as "painless" with minimal disruption to current operations.
Can I see warranty trends across my communities?+
Yes. WarrantyHub's warranty analytics dashboard lets you identify recurring issues by community, product, supplier, or trade partner. This data helps you catch systemic problems early — like the same HVAC issue appearing in every Phase 3 home or a specific supplier causing repeated callbacks — so you can address root causes and reduce future warranty costs across your entire portfolio.

Give Your Homeowners the Warranty Experience They Deserve

Join the builders managing warranty claims with WarrantyHub. Book a demo and see how you can eliminate spreadsheets, coordinate trades automatically, and deliver a professional homeowner experience.

Free demo · 30-60 day implementation · White-glove onboarding available