Warranty Tracking

Warranty Tracking Software That Never Loses a Claim

Warranty tracking software provides end-to-end visibility into every warranty — from initial registration through claims, repairs, and expiration. WarrantyHub's warranty tracking system replaces spreadsheets with real-time dashboards, automated status updates, and 80+ notifications so nothing falls through the cracks.

Free demo · White-glove onboarding available · Live in weeks, not months

$1B+
Contracts Managed
80+
Automated Notifications
50%+
Faster Processing
1,243
Active Warranties
87
Open Claims
34
Expiring Soon
Claim #3892 Status Updated
Moved to "Repair In Progress"
Tracked
Auto-Notification Sent
Customer updated on Claim #3887
Sent
Warranty Lifecycle Event
12 warranties approaching expiration
Alert
Claim Resolved
Auto-logged to timeline
98.7% Tracked
Real-time visibility
Sound Familiar?

When Tracking Breaks Down, Everything Breaks Down

Without centralized warranty tracking, teams scramble, customers wait, and claims slip through the cracks.

Claims Falling Through the Cracks

Without centralized tracking, claims get lost in email threads and spreadsheet rows. Customers wait. Teams scramble. And nobody knows which claims need attention.

"Overwhelming manual workload and error-prone tasks were holding us back."

No Real-Time Visibility

Managers can't see claim status without calling the team. There's no dashboard, no real-time data, and no way to identify bottlenecks before they become problems.

"We had no access to important metrics or visibility into what was happening."

Customers Left in the Dark

No automated updates means customers call repeatedly asking "what's the status?" — wasting everyone's time and driving satisfaction scores into the ground.

"Time-consuming processes meant customers were always waiting and calling us."

Complete Visibility. Zero Guesswork.

WarrantyHub gives your entire team — and your customers — real-time visibility into every warranty, claim, and service request from a single dashboard. Every status change is tracked, every notification is automated, and every touchpoint is logged. No more spreadsheets. No more "let me check on that."

Tracking Features

Everything You Need to Track Every Warranty

Purpose-built warranty tracking software that replaces spreadsheets with real-time visibility and automated workflows.

Centralized Warranty Dashboard

One view of every warranty, claim, and service request across your organization. Filter by status, assignee, date, priority, or any custom field.

See all warranties in a single view
Filter and search across all data
Role-based access for managers and teams

Real-Time Status Tracking

Track claims from submission through resolution with live status updates. Every action is logged automatically with timestamps so you always know where things stand.

Live status updates for every claim
Automatic timestamps on all actions
No more manual status check-ins

80+ Automated Notifications

Email and SMS alerts for status changes, assignments, approvals, escalations, and more. Your team and customers stay informed without manual follow-up.

Status-triggered email and SMS alerts
Customer notifications at every step
Branded templates with your logo

Customer Self-Service Tracking

Customers check their own claim status 24/7 through the branded portal. No more repetitive "what's the status?" phone calls flooding your team.

24/7 claim status checking
White-labeled with your branding
Reduces inbound support calls

Warranty Lifecycle Timeline

Visual timeline showing every touchpoint from registration to resolution. See the complete history of every warranty and claim at a glance.

Complete audit trail of every action
Registration through resolution
Visual timeline for quick review

Team Assignment & Routing

Automatically route and assign claims to the right team members based on type, location, expertise, or workload. No manual triage needed.

Rule-based automatic assignment
Workload balancing across the team
Escalation paths for unresolved claims
How It Works

Three Steps to Complete Warranty Visibility

From registration to resolution, every warranty is tracked automatically.

1

Register

Warranties are tracked from the moment they're created or registered in the system

2

Track

Every claim, update, and resolution is logged automatically with timestamps

3

Resolve

Automated workflows and notifications drive claims to resolution faster

Customer Results

What Our Customers Say About Tracking

Verified Review

"Easier tracking of progress. WarrantyHub gives us visibility we never had before — we can see every warranty and claim status in real time."

Real-Time Visibility
Complete warranty lifecycle tracking
WH
WarrantyHub Customer
Verified Capterra Review
Verified Review

"Never disappoint with how well and how quick they meet our needs. The tracking and notifications keep our entire team and our customers on the same page."

Team Alignment
Everyone on the same page, automatically
WH
WarrantyHub Customer
Verified Capterra Review
Verified Review

"Cut the time spent processing warranty claims by more than half. The automated tracking and notifications eliminated hours of manual follow-up every week."

50%+ Faster
Claim processing time reduction
WH
WarrantyHub Customer
Verified Capterra Review
Why Switch

WarrantyHub vs. Spreadsheets

See why warranty companies are replacing manual tracking with WarrantyHub.

Feature WarrantyHub Spreadsheets
Real-time status Yes No
Automated notifications 80+ Manual emails
Customer self-service Yes No
Audit trail Automatic Non-existent
Team routing Automatic Manual
Reporting One-click Hours
Frequently Asked Questions

Common Questions About Warranty Tracking Software

What is warranty tracking software?+
Warranty tracking software is a cloud-based platform that gives companies end-to-end visibility into every warranty, claim, and service request. It replaces spreadsheets and manual tracking with centralized dashboards, automated status updates, and real-time notifications — so nothing falls through the cracks. WarrantyHub's warranty tracking system logs every touchpoint from registration through resolution automatically.
How does WarrantyHub track warranty claims in real time?+
WarrantyHub provides a centralized dashboard that shows the live status of every warranty, claim, and service request across your organization. Every action — submissions, assignments, approvals, updates, and resolutions — is logged automatically with timestamps. Team members and managers can see exactly where every claim stands without making a single phone call.
Can customers track their own warranty claims?+
Yes. WarrantyHub includes a branded customer self-service portal where customers can check their claim status 24/7, view warranty details, and see the complete timeline of every touchpoint. This eliminates repetitive "what's the status?" phone calls and gives customers instant visibility into their warranty and claims.
How many automated notifications does WarrantyHub send?+
WarrantyHub includes 80+ automated email and SMS notifications covering status changes, team assignments, approvals, escalations, customer updates, and more. Every notification is triggered automatically based on claim status changes, so your team and customers stay informed without manual follow-up.
How does warranty tracking integrate with claims management?+
Warranty tracking and claims management are deeply integrated in WarrantyHub. When a claim is filed, the tracking system automatically logs every step — assignment, approval, work order creation, resolution, and payment. The warranty lifecycle timeline shows the complete history, and automated notifications keep everyone informed. This integration means you manage everything from a single claims management platform instead of switching between disconnected tools.

Track Every Warranty
From Day One

Join the companies managing $1B+ in contracts with WarrantyHub. Book a demo and see how real-time warranty tracking eliminates guesswork and drives faster resolution.

Free demo · White-glove onboarding · No long-term contracts